Housecall Pro

Housecall Pro

By Codefied Inc.

  • Category: Business
  • Release Date: 2013-09-01
  • Current Version: 4.2.3
  • Adult Rating: 4+
  • File Size: 172.61 MB
  • Developer: Codefied Inc.
  • Compatibility: Requires iOS 9.0 or later.
Score: 4.5
4.5
From 1,488 Ratings

Description

Housecall Pro is the #1 rated field service management program built to help run & grow your home services business from the palm of your hand. Save 15 hours a week by going paperless, allowing you to work on your business, not just for your business. Scheduling and Dispatching • Easily edit your schedule from your computer or smartphone • Simple drag and drop calendar makes managing your schedule effortless • Set recurring jobs, assign teams, and schedule arrival windows • Send jobs straight to employee calendars • Update employees with automatic notifications directly to their phones • Improve communication with in-app messaging • Attach notes and photos while out in the field Customer Communication • Keep your customers coming back by sending them job status updates throughout the entire process • Automatically send customers text and email reminders, confirmations, and en-route notifications Online Booking • Missing a call doesn’t mean missing a job when you allow your customers to book you online through your website, yelp, or Facebook • Your customers will be able to book directly into your available schedule Estimates & Invoices • Create, update, and send your customers invoices and estimates from your computer or smartphone • Automatically email estimates, invoices, and receipts • Customize line items and add services throughout the job Payment • Accept cash, checks, and debit/credit • Get paid faster processing credit cards directly through the app • Send invoices through a text to let your customers pay online directly through their phone • Directly deposit funds into your bank account Marketing • Send automatic reminder emails or thank customers for their business after the job • Stay top of mind for your customers with automated postcards delivered right to their doorstep GPS Time Tracking • Know when your team’s at the correct job site and avoid miscommunications • Quickly see where your employees are and schedule them to the closest job QuickBooks Online Integration • Import job history, customer database, and price list • Reconcile payments and invoices • Instantly sync job data into QBO Advanced Reporting • Easy to use customizable reporting widgets: see what you want to see, how you want to see it • Drive business insights through easily accessible company data Admin & Security • Automatically sync all data to your secure cloud • Allow admins to track job status from the office • Set employee permissions, because not everything happening in your business is their business • Export all customer data and job information at any time Housecall Pro Awards #1 Field Service Management App by GetApp (3 years in a row) #1 Most User-Friendly Field Service Management Solution by Capterra #1 Most Affordable Field Service Management Solution by Capterra #1 on G2 Crowd Subscription information: Upgrades to a paid subscription are through an in-app purchase. There are 3 different plans, starting at $39/month, that are flexible to your business’ needs. Payment for the subscription will be charged to your iTunes Account at confirmation of purchase. The subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. No cancellation of the current subscription is allowed during active subscription period. Privacy policy: https://housecallpro.com/privacy Terms of use: https://housecallpro.com/terms

Screenshots

Reviews

  • Awesomeness

    5
    By Boss B¡tch
    Love this app
  • Please update

    3
    By brandy1332
    I think it would be better if we were able to go into app and input times in case we forgot to hit start or whatever! I always forget to clock n and out and I can’t go back n fix it thank god I write all my hours n times down
  • Dimas Calixto

    5
    By Dimas Calixto
    I do Handyman jobs and this app help me a lot always!!! Amazing
  • Unresponsive

    1
    By rockog843
    So I don’t remember my password and have requested to get a email to reset for 2 days now and still have yet to receive a email let me just say amazing customer support.
  • Apple app

    2
    By airu2010
    The Apple app is awful! If your team operates with Apple, I'd look elsewhere.
  • can’t edit address of job on Ipad or Android

    3
    By siphons11
    Makes it a pain when you have to use a laptop or desktop.. needs to be corrected
  • Best program

    5
    By Rooter2252
    Not the best with phone support all done by typing which I dislike can’t get anyone on the phone and huge issue and no one seems as if they want to make a change in the issue it gives itemized material list on invoice that should be hidden or an option
  • Owner

    1
    By This one plumber
    I was referred to Housecall Pro by a fellow contractor. Everything was great until inputting info from quickbooks then we had some issues. We had seemed to resolve the issues then I noticed the total for invoices was off dramatically from what our monthly totals were roughly, I’m a numbers guy so I knew that something was definitely wrong.I always knew my numbers to the fraction/decimal each month before quickbooks/houscall pro by using a simple spreadsheet.My wife runs quickbooks for the business and I guess we had been convinced by housecall pro that the online version would be much more fluid/simplified.When I notified my wife of the discrepancy she contacted them but it took all day as they will only message, I’m guessing this is due to the help all working remotely from their home/couch. I finally told my wife that either they speak over the phone or we cancel, when they heard cancel we were in direct contact with multiple people via phone. We spoke of our issues as the running balance was not jiving with our numbers, they were all confused.They said issues like this happened before but nobody there is fluid with quickbooks in combo with housecall pro?????What?????We were then told for issues such as this there is “one” man, yes “one” man, an outside vendor,who knows quickbooks and housecall pro and we need to contact him but if the price is too high get back into contact with them. If I ran my business this way I would be out of business, I keep a 60+ hour schedule so I said just go with it.We have contacted this “one” guy now, placed a down payment and were told by the end of the week he should have an answer. This “one” guy asked if when we switched to online quickbooks did housecall pro have us do this,this and this, we answered no. This “one” guy stated yeah they never tell people this but again he would be in touch by Thursday the next week. It has now been a week since that Thursday and no word from him. So Housecall could not resolve the issue, send us to an outside vendor and we place a deposit. I’m out an additional $600.00 with nothing resolved and this week our collected total is actually decreasing. If I would pull myself from the field I would know some of the finer points but I stay where my time is most valuable. I am giving housecall pro and this “guy” 3 days then cancelling to another service. I cannot imagine having hired help with these issues and complete lack of support.
  • Love HCP, but only like the app

    3
    By No Facebook, no play?
    HCP has been an amazing tool for our business, but the app lacks many of the features needed to make it useful. Some recommendations: •See My Money screen in app •Let admins see FULL schedule in app, not just jobs assigned to me •See activity feed in app •See if customers have viewed estimates I know HCP is always very receptive to feedback, so I look forward to future improvements!!
  • GREAT SERVICE

    5
    By Air Effexs HVAC
    Saves me a ton of time. Easy to use after a little training. Has made my life a lot easier!

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