Zoho Assist enables you to connect and control a remote computer as if it's right in front of you. Let the computer run on any OS, be part of any network - internal or external and remain behind either a proxy or a firewall. You don't need to worry. Access it quickly, without any hassles and troubleshoot on the go. Here are some noteworthy features: - Start a support session through your iPhone or iPad - Access unattended computers - Navigate between multiple monitors - Simple and intuitive gesture controls - Guide customers via the in-app live chat - Perform reboot, safe reboot and ctrl-alt-del on remote windows computers - SSL, 128-bit Advanced Encryption - Touchpad/Trackpad: Switch between touchpad and trackpad. - Wake on LAN: Power on the system remotely when connected to the LAN. - Power options: With unattended access, use power options such as restart, shutdown, etc. without connecting to the system. - Deployment options: Invite customers to install and grant access to their system. - Tools options: Carry out administrative tasks in-app after gaining access to the remote system. The quick launch menu lets you access computer applications of the remote system faster. - Swap screen: Swap roles with your customer and let them gain access and insights from your system. - In addition, schedule sessions, view history, and add your favorite contacts. Take it for a spin and let us know what you think!