Zoho Assist

Zoho Assist

By Zoho Corporation

  • Category: Business
  • Release Date: 2012-12-16
  • Current Version: 3.0.3
  • Adult Rating: 17+
  • File Size: 33.82 MB
  • Developer: Zoho Corporation
  • Compatibility: Requires iOS 9.0 or later.
Score: 4
4
From 59 Ratings

Description

Zoho Assist enables you to connect and control a remote computer as if it's right in front of you. Let the computer run on any OS, be part of any network - internal or external and remain behind either a proxy or a firewall. You don't need to worry. Access it quickly, without any hassles and troubleshoot on the go. Here are some noteworthy features: - Start a support session through your iPhone or iPad - Access unattended computers - Navigate between multiple monitors - Simple and intuitive gesture controls - Guide customers via the in-app live chat - Perform reboot, safe reboot and ctrl-alt-del on remote windows computers - SSL, 128-bit Advanced Encryption - Touchpad/Trackpad: Switch between touchpad and trackpad. - Wake on LAN: Power on the system remotely when connected to the LAN. - Power options: With unattended access, use power options such as restart, shutdown, etc. without connecting to the system. - Deployment options: Invite customers to install and grant access to their system. - Tools options: Carry out administrative tasks in-app after gaining access to the remote system. The quick launch menu lets you access computer applications of the remote system faster. - Swap screen: Swap roles with your customer and let them gain access and insights from your system. - In addition, schedule sessions, view history, and add your favorite contacts. Take it for a spin and let us know what you think!

Screenshots

Reviews

  • Screen doesn’t return to proper size after using keyboard

    3
    By chrisalley
    This version is greatly improved. I love the new trackpad feature it makes it so easy to use the remote computer on a touch interface. There is one big bug though-after using the keyboard to type and then hiding the keyboard, the screen returns to a really small thumbnail instead of zooming back up to the size of your iPad display. If they can fix that, I will be using this app constantly...until then, I’ll barely use it at all...
  • Switched from LMI

    5
    By Hamed1963
    Wow! We switched from LMI and the initial app at ZA was not that great with this update, wow, it is more impressive than LMI at a fraction of a cost! Keep up the great work and highly recommended as a LMI replacement without a question
  • Works

    5
    By PR1NCEFAN
    I’m part of a corporate acct, so maybe that’s why I don’t have the issues others are, i.e. we paid. Works good for me.
  • Not too bad.

    3
    By Joenito5
    App has basic remote features. I don't expect much as i am using the free version but hope they step it up for people who have a paying subscription. - you can shrink the command bar above the screen by tapping on the “O” button. - i would like to have the cursor move in a different way. At the moment your finger is the cursor but i want to be able to control the cursor with my finger as if it was a mouse so i can see exactly what i am clicking on. (Review Take control app from solar winds for an idea of what i am talking about.) I believe the app is moving In the right direction.
  • Big icon in the way

    2
    By Burgman412
    The zoho icon needs to be moveable. Also the cursor is not really usable. Check out how teamviewer does it and that’s what we need.
  • App doesn’t work

    1
    By nailian
    One I try to login appShut down
  • Still not workin

    1
    By Bagar390
    Still not working, did you give up?
  • Useless

    1
    By Freidas7
    I do know my email address and password.
  • I REALLY want this to work, but...

    2
    By nosnakes
    Works great as a screen share, but unable to actually control remote computer. After each session, the app asks for feedback (which I try to provide, proving the above a observation) but feedback always fails. Very frustrating to be so close to a I great tool
  • Nice idea but cannot logon

    1
    By Neurocon
    Fatal flaw? Cannot logon!

Comments

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